Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 1, 2025

Reno Fyne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website renofyne.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter
  • Schedule consultations or appointments
  • Communicate with us via phone, email, or chat
  • Create an account on our website
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone, address)
  • Project details and preferences
  • Budget and timeline information
  • Communication preferences
  • Payment information (processed securely by third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Device identifiers and characteristics

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • Providing and maintaining our services
  • Processing and responding to your inquiries
  • Scheduling consultations and appointments
  • Preparing project quotes and proposals
  • Managing ongoing projects and communications

Communication

  • Sending you newsletters and marketing materials (with your consent)
  • Providing customer support and technical assistance
  • Notifying you about changes to our services or policies
  • Sending project updates and important notifications

Business Operations

  • Analyzing website usage and improving our services
  • Conducting market research and customer surveys
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing and communication services
  • Payment processing
  • Analytics and performance monitoring
  • Customer relationship management

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government investigations
  • Requests from law enforcement agencies
  • Protection of our rights and property

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Clear all cookies when closing the browser

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of processing

Communication Preferences

  • Opt-out of marketing communications
  • Update your communication preferences
  • Unsubscribe from newsletters
  • Request to be removed from our contact lists

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Services We Use

  • Google Analytics for website analytics
  • Google Maps for location services
  • Social media platforms for sharing content
  • Payment processors for secure transactions
  • Email service providers for communications

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes
  • Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Reno Fyne

123 Dream Street, Suite 100

Los Angeles, CA 90210

California, USA

(555) 123-4567

privacy@renofyne.com

www.renofyne.com

Response Time: We will respond to privacy-related inquiries within 30 days of receipt.